How we handle information.

Information we collect

We may collect contact details submitted through email or demo requests, organization and user account information, product usage information, athlete profile and testing information supplied by customer organizations, and technical data such as browser, device, log, and security event information.

How we use information

We use information to provide and improve Starke Force, respond to inquiries, support customer onboarding, operate integrations, maintain security, troubleshoot issues, communicate service updates, and meet legal or contractual obligations.

Athlete and performance data

Customer organizations control the athlete, testing, assessment, and programming data they provide to Starke Force. Starke Force processes that data to deliver the product, including analytics, triage, athlete records, reporting, and related support.

SMS and text messaging

If you opt in to SMS communications, we may use your phone number to send service, scheduling, onboarding, support, or product-related messages. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help. We do not sell or share SMS opt-in data with third parties for their marketing.

Sharing

We do not sell personal information. We may share information with service providers that help operate the website, application, communications, hosting, analytics, security, and support. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

Security

We use administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, so customers should use strong authentication, appropriate role assignments, and their own data governance practices.

Retention

We keep information as long as needed to provide the product, support customer relationships, satisfy contractual or legal duties, resolve disputes, and maintain security records.

Your choices

You may contact us to request access, correction, deletion, or other privacy support. Some requests may need to be handled through the customer organization that controls the relevant athlete or account data.

Contact

Privacy questions can be sent to hello@starke-force.com.

This website policy is a practical baseline and should be reviewed by counsel before enterprise procurement or regulated-data commitments.